1. Fill in the install form with your mysql server settings. The 'table prefix' option enables you to prefix the tables with an optional name if you're only using one database or need multiple instances. Thus a prefix of my_ would name the tables my_action, my_user etc.

2. The Google Maps API key is obtained from them at http://www.google.com/apis/maps/signup.html and is free. There, you'll be asked for the domain name to which the key applies, and that will be the Tickets server and directory address. If you're planning multiple installations as many keys as you may need are available. Please note: That key is an 86-character string, which should be copy/pasted from them into the form. Hint: email that key to yourself, along with the other form entries.

3. The Re-install option drops all Tickets data in the specified database and re-installs them; if the tables already exists this option is required. If the tables names are prefixed, you have to specify it in the form.

4. The Write Configuration Only option writes the specified mysql settings to the file 'mysql.inc.php' in the 'incs' subdirectory but doesn't alter the database in any way.

5. The file 'mysql.inc.php' in the 'incs' subdirectory must be write-able in any install option.

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